- Collection of Personal Information
- How We Use Your Information
The information we collect is used to comprehensively understand your needs and interests, and permits us to deliver a more consistent and personalized experience. For example, we may use your information to:
- assist you in completing a transaction or order;
- communicate with you about products and services;
- provide service and support;
- update you on new services and benefits;
- provide personalized promotional offers;
- select content to be communicated to you; and
Your information may be aggregated with other clients’ information on a purely non-identifiable basis to understand how our products are used to help make them better.
Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit decision, is not used for any other purposes by us, our financial service providers or affiliates, and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future purchases.
- Policy on Sharing Your Information
Basilwood Farm will not sell, rent or lease your personal information to others who are not affiliated with us. We may share personal information with companies working on our behalf and affiliated business entities for the purposes detailed above.
We may have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues,( c) enforce any applicable Terms of Service, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property or safety of Basilwood Farm, its customers or the general public as required or permitted by law.
- Access to and Accuracy of Your Information
Basilwood Farm strives to keep your personal information accurate and up-to-date. Towards this goal we utilize various technology, management processes and policies. As part of our overall data accuracy initiative we provide you with reasonable access to your personal information so you may review and correct your information if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID, before granting access to your data.
We ask that you update your information when it changes so any information used to serve you remains as accurate as possible.
- Keeping your Information Secure
Basilwood Farm values your trust and takes it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, we utilize industry standard physical, technical and administrative procedures to safeguard any personal information we collect.
- Changes to This Policy
- Contacting Us
We value your opinions and suggestions. Please email us with any questions or concerns (at firstname.lastname@example.org), text to 559.332.3276 or you can write to us at the following address: Basilwood Farm, 15759 Morgan Canyon Road, Prather, CA 93651